Frequently asked questions

PAYMENT & PRICING


The prices set by Bellievable can change at any time and is effective once posted to this site. Projects paid before, the charges will ramain at the price that was presented upon submission of payment. For projects priced below $500, full payment will be required before designing begins. For payments $500 and above, a non-refundable payment of 50% is requested before designing begins. All unpaid balances will be due within 24 hours of your final apprival of the design concept after which files will be finalized and sent to you. Current payment methods are Paypal or with credit or debit card.




REFUND


A 100% non-refundable payment is required from clients before designs begin. Please note that under no circumstance will a refund be given. Sale prices are final. If for any reason clients wish to cancel their service(s), they will not be reimbursed. There will be no refunds on promotional items that have been shipped and/ or delivered unless items are defective and proof can be provided.




DRAFT


All drafts works are the property of Bellievable. Draft images are for the purpose of approval ONLY. They may not be copied, manipulated, or distributed to any other party without prior permission from Bellievable. REVISIONS For all projects done by Bellievable, there is a two (3) revision limit. After which an additional fee of $10 will be incurred. For larger projects (web design) the revision limited is four (4). This is to ensure the timely completion of your project.




DESIGN CONTENT


All artwork (Logos, Flyers, Business Cards, Etc) takes 2-3 weeks. Business days exclude weekends and holidays. If you need your design in a hurry, rush fees are available and designs will be available within 24-48hrs. Websites take 3-5 weeks. Business days exclude weekends and holidays. This is ONLY possible if the client has provided ALL the correct material for their website. Information should be typed clearly in a word docucment or ONE email. If you need your design in a hurry, rush fees are available.




CONTENT DELIVERY FILES/ POLICY


All design only projects are sent to you via email. Designs will always be sent in JPG or PNG format. If a PDF file is needed, Bellievable will need to be contacted to have that added to your final files. Copyrighting and/or tardemarketing your logo is soley up to you and not the responsibility of Bellievable. Once completed, you (the client) also give Bellievable the right to use for portfolio and/ or marketing purposes unless agreed upon otherwise.




SHIPPING


This is only for clients who have orders that needs to be shipped. Once you confirm the design, it will be prepared for shipment after it is printed and checked for errors. Your item(s) will be shipped on the following business day after the previous step is completed. All packages are sent via USPS as a priority package which can take 2-3 days to arrive to you. PLEASE ensure the shipping information provided is CORRECT. Bellievable is not responsible for your package once shipped. If there is an issue with delivery, please contact your local post office and provide them with your tarcking number for assistance.